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Title: 應屆畢業生對學校行政滿意度及忠誠度之研究
Authors: 張敏
陳培中
Contributors: 修平技術學院機械工程系
Keywords: 資料包絡法
滿意度評估
生產力管理
Date: 2010-03
Issue Date: 2013-08-13T05:34:29Z
Abstract: 本文從生產力管理的觀點,藉由畢業生流向之問卷調查,評估學生對學校行政的滿意度與忠誠度。以資料包絡法之績效評估模式建構學系與學制之滿意度評比,估算決策單位之滿意度與忠誠度之效率值,依效率值分成四級,作為滿意度評比。以中部某學院為例,對於該校之學系與學制進行滿意度與忠誠度評估,並提出改善策略,所得結果提供學校領導者施政決策之參考。
Relation: 修平學報 20, 185-208
Appears in Collections:[Department of Mechanical Engineering & Graduate Institute of Precision Machinery and Manufacturing Technology] Journal

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